Alliance for Virtual Businesses

 

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August 2005

eliaise live Answer Provides Value-add for va industry


 

Liza Macale

The phone rings and there are two inevitabilities.  First, a Live answer.  Second, voicemail.  As a consumer, which do you prefer? 

We all know there are hundreds of “live answering services” that record incorrect messages, misspeak client names, or let the phone ring many times before responding. Clients dread these systems but aren't pleased with voice mail either. And, what if the nature of their business requires live answering?

Are you capable of providing this service? Do you even want to provide it? Are  you willing to give up your flexibility and always be available to take calls and then locate your client?

 If you’ve responded no, are you aware of reliable options?

Toronto Canada firm takes calls

eLiaise, located in Toronto, Canada, is your nontypical a communications specialist company handling configuration and implementation of solo answer and dispatch communication departments. Nontypical because they are exceptionally pleasant and efficient -- and always deliver. They set up the technological requirements for a seamless transition ensuring that they understand each and every client’s function within the organization and customize their respective preferences accordingly, in real time. 

eLiase will answer calls, take messages, and transfer critical calls anywhere in the world. They offer three levels of services. 

Tele-Assist™
• Enhances your image.
• Keeps you in touch with your clients.
• Helps you close more deals.

Schedule-Assist™
• Improves your time management.
• Schedules your appointments.
• Manages your calendar.

Tele-Connect™
• Inbound and Outbound Agents.
• Answers your toll-free number.
• Increases your closure rate on promotional sales campaigns.

The improved workflow can be a ‘triple-win’ situation, for you, your clients and their clients.

The Alliance welcomes eLiaise as a new Alliance communications partner. Contact Liza Magcale for details about how eLiaise's communication services can assist clients and grow your business. If you’re looking to offer a new service or need a break from your own phones, eLiaise can be your telephonic answer.

About the Author:

Sharon Williams, MVA, PREVA, is president of The 24 Hour Secretary, an administrative, on and offline marketing, and virtual assisting company supporting busy entrepreneurs and professionals. Visit her virtual assisting services website for more information about how she can save you time, money and give you freedom to concentrate on income-generating activities, family and friends. Subscribe to Smart Business = Success, a free ezine stocked with business tips for busy entrepreneurs.